NetBiz Multimedia Services are the creators of JumboMail, an online service permitting quick and easy sending of very large email attachments.
However they were experiencing problems with the stability of their website: The underlying SQL Server database was performing poorly resulting in the site seizing up from time to time.
DataSurge quickly analysed the symptoms and diagnosed several problems providing advice on how to remediate the problems with a combination of server reconfiguration and code changes.
Once implemented, stability and performance was returned to the system. We then provided NetBiz with a number of further recommendations on server infrastructure options to enable them to further increase the uptime of the their system.
As NetBiz is located in Tel Aviv, Israel, all of the consulting, analysis and implementation work was carried out remotely using remote desktop technology.